Frequently Asked Questions
You have questions? We have answers!
Do you provide gift wrapping?
Yes! Sending a gift just got easier because we can do it for you! We offer an assortment of gift paper with bows and a personal note card enclosed. Please email us your special request. There will be an additional charge of $5.00
Where do you ship?
Our shipping schedule is 1 – 3 days from date of payment received. Our parcels are sent using tracking and insurance via air delivery. We will send you a confirmation email and provide you with the tracking number at time of shipment. In Canada we use Canada Post. In the USA we use USPS from Montana to you. Internationally we offer a few different carriers depending upon your needs.
Customs fees: It’s best to check with your own country’s customs office to learn about import duty fees. There may be additional costs when it comes time to pick up your parcel. These fees are set by each country and we have no knowledge of what the fee might be. As the seller, when shipping outside of Canada we are responsible to declare the final value of the sale. We complete the declaration and attach it to the outside of your parcel.
How long does a package take to arrive?
We understand the importance of receiving your parcel quickly and safely that’s why we use responsible carriers. We provide tracking for proof of sending and proof of receipt. All parcels are sent via air delivery, the fastest route available.
Canadian buyers can expect delivery in 3 – 5 days with Canada Post
USA buyers can expect delivery in 4 – 7 days with USPS via Montana
Overseas buyers can expect delivery in 10 – 18 days depending on the carrier and depending on your country’s customs schedule
Do you accept returns?
Do you offer free local pickup?
We can arrange for free delivery within Edmonton and close surrounding areas. Please contact us for more information!
Will you buy my items?
Yes, we are always looking to buy quality antiques and vintage items! Please contact us for an appointment!
Examples of what we buy:
Antique and Vintage items such as … Bone China Tea Cups and Saucers, Teapots and Tea Sets, Full sets of Dinnerware, Silverware, Chintz, Crystal, Glass, Depression Glass, Art Glass, Collectibles, Porcelain, Royal Doulton Figurines, Pottery, Fine Jewellery (sterling silver, gold and semi-precious), Fashion Jewellery, Vintage Kitchen Items, Vintage Outdoor Items, Artwork, Oddities and Curiosities!
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